The Problem: When founding Voice Runner, the management realized that there were two specific problems within the phone and internet world: (1.) No choice for business customers in monopolistic markets and (2.) The existing landscape of providers treated customers like problems. In 2003, Voice Runner set about to massively change this telecommunications landscape. For the past 100 years, businesses and residences in monopoly markets have never had any choice for their phone needs. They simply were forced to choose the one and only (and most times, very expensive) local phone monopoly.

For the past 6+ years, Voice Runner has figured out the solution to become the alternative choice for businesses phone service and internet needs in these under-served markets. We provide better prices with better service and are much more flexible and willing to adapt than its much larger, corporate, publicly traded competition. We proudly view ourselves as the David vs. the Goliath with the mission that without you the customer, our incredible technology and service means nothing.

The Solution: Prior to establishing Voice Runner, the company's senior management was responsible for developing the technology, systems and features that comprise today's modern day voice and data services. Our management and Board were responsible for creating the first IP Based voice switch for a publicly traded company, where we took an idea on the back of a napkin within a year and turned it into $500+ million business to make and receive calls around the world over privately managed networks. Prior to Voice Runner, our management was responsible for building out the private fiber networks throughout the United States and around the globe to create one of the largest, most stable commercial-grade networks in the world. Our management was also responsible for providing some of the market's first content rich applications such as streaming audio, streaming video and video conferencing applications for businesses and enterprises such as Microsoft, Sony, Fox Sports, major movie studios and Fortune 100 enterprises globally.

We use this vast experience, access to talent, products and service development as the foundation for what makes Voice Runner such a unique local phone company. This translates into you, the customer, working with time-tested voice and data services and working with vetted management who do more than make simple promises on a website.

Testimonials:

"Finally there is an option to telephone service; no longer am I subject to the monopolistic dictatorship of “The Telephone Company.” I have been a commercial Voice Runner customer now for just over 4 years, and I am more than satisfied with their service. And I am saving money at the same time. Their VOIP system is indistinguishable from traditional hard wire communications, except when the monthly bill arrives. After all, in this day and age, what is “Long Distance.” Why should I pay extra to call someone 50 miles away? With Voice Runner, long distance is included in the plan, and now I can view all calls as “local.” Also, Voice Runner offers expertise to ensure the best and most reliable service. While I experienced some “growing pains” with Voice Runner at the beginning, they worked diligently to bring my service to a level where I now experience no telephone or data transmission problems whatsoever. They have installed state-of-the-art equipment with backup to minimize their customers’ down time. I wholeheartedly recommend Voice Runner to meet any business telecommunications needs.

       Owner –  Steve B., CEO of major wholesale & retailing athletic apparel/equipment company

"For the past 17 years, I’ve waited for a new phone company like Voice Runner to walk through my door. In Katy, we own (3) three car dealerships which handle a high volume of calls daily. When we were with the local monopoly, our monthly bill for voice & internet was mushrooming! Our web-based dealership automation system is an extremely complex one in which we have a number of 3rd party applications and vendors that run and manage our network, like ADP. As a result, switching to a new voice and data provider can be a very tricky endeavor. Voice Runner was adeptly able to take complete inventory of our services, reduce the number of unused lines, and seamlessly switch hundreds of phone lines and migrate our IT system – all without missing a beat! In the process, Voice Runner has saved our dealership a significant amount in monthly savings, while providing us great and timely service! Thanks Voice Runner for doing what you said you were going to do."

       Owner –  Houston’s Highest Volume Chevy, Kia and Suzuki Auto Dealerships


“Voice Runner - In thinking about writing a testimony for Voice Runner, I think of the progression level they have make in my estimation. The folks at VR started as sales people and moved quickly to consultants.Then they became a consultant for my telecommunication issues. Soon I saw them as my advisor. Over the years they have become a strategic & trusted advisor. I anticipate that they will reach the highest level for me as a “Trusted Advisor and Resource” to my agency. They have given me their honesty and respect. They have shown vulnerability as they have cared for me and my agency. They have given their help and experience with passion."

       Owner –  Thomas B Polvogt, CLU, CHFC, CIC, RHU
                         Thom Polvogt Agency Group
                         (281) 395 9400